Process

OUR SERVICE IS OFFERED WITH CARE, SUPPORT & GUIDANCE

With All Aspects Of Arranging A Funeral. We Have A 24 Hour Personal Service And Offer Prepaid Funeral Plans.

WHAT TO DO WHEN SOMEONE DIES? WHAT TO DO WHEN SOMEONE DIES?

WHAT TO DO WHEN SOMEONE DIES?

  • If the death has occurred at home and was expected

    If the death has occurred at home and was expected

    You should contact the Doctor who attended the deceased during their final illness. If the Doctor is able to establish a cause of death, they will issue a death certificate, stating the cause. You will then take this to the Registrar.

  • If the death has occurred in a nursing home or hospital

    If the death has occurred in a nursing home or hospital

    The staff will advise you on the issue and collection of the death certificate.

  • If the death was unexpected

    If the death was unexpected

    The attending Doctor or medical person will refer the death to the Coroner, (the Coroner is a doctor or a lawyer responsible for investigating unexpected deaths) often via the police who will take a statement. A further examination may be required, i.e. a post mortem, to establish a cause of death.

    The Coroner will issue a certificate and give permission to proceed with the funeral arrangements. (If the Coroner is involved, it can sometimes cause the funeral arrangements to be protracted).

    Following the Coroners investigation into the cause of death, the deceased’s body may be released into our care.

Registration

The death must be registered by a registrar of births and deaths within 5 working days. Currently the Medical Certificate of Cause of Death is issued and emailed directly to the Registrar. Once this is received Staffordshire Registrars will contact the Next of Kin although other Registrars may differ.

  • What will I need to take with me when I go to see the registrar?

    • The death certificate (issued by the doctor), unless the death has been referred to the Coroner
    • The deceased’s birth certificate and/or medical card (if available)

  • What details of the deceased will the registrar require?

    • The full name of the deceased
    • Their home address
    • Occupation
    • Their date and place of birth
    • Date and place of death
    • If a married lady, her maiden name and her husbands name and occupation
    • Date of birth of surviving widow and widower

  • What will the registrar cost me?

    The Registrar will automatically issue free of charge:-

    • Green certificate for JP Keates & Son, for the funeral
    • White certificate (if issued) to go to the local National Insurance Office, with pension book, if applicable

     

    Additional certificates for Solicitors, Building Societies, Banks, Insurance Companies etc. are available for an additional fee. Standard Death certificates are £11.00